I recently underwent a deep plane facelift, deep plane neck lift, and submandibular gland resection at Medicom Clinic in Prague, and I want to share my truly wonderful experience.
I am someone who never makes decisions lightly—whether small or big—without doing extensive research. I need to be 100% certain that I am not risking my health and that my time, effort, and money are well invested. After contacting around 20 clinics in Poland and the Czech Republic, I found that Medicom Clinic stood out as the absolute best choice.
From the very first moment of my inquiry, I was supported by what I can only describe as an angel (LENKA),Please remember this name! She responded not only promptly, but with true professionalism and endless patience. I must admit, I ask a lot of questions—but that is my right as a patient. Lenka never once showed frustration. Instead, she guided me step by step, encouraged me to attend a consultation, and made sure I felt secure throughout the process.
At my consultation, I met Dr. Christodoulou Petros. If I had to describe him in three words, they would be: professional, empathetic, and passionate about his work. We set the date for surgery, and from then on Lenka stayed in touch with me until the big day, providing every single detail I needed—from A to Z. Her passion and dedication are truly rare. She even personally accompanied me to my full medical check-up and back to my hotel, then again on the day of surgery, and stayed connected with me throughout my entire stay in Prague.
I would also like to highlight Mrs. Martina, the clinic’s manager, who personally visited me in my room after surgery. That gesture alone showed me that the management genuinely cares about both their patients and their reputation.
My heartfelt thanks also go to Adela🌻another angel I met at Medicom. She is not only a highly skilled nurse but also incredibly kind and supportive. Thank you, Adela. I would also like to thank Veronika, who showed the same high standards of professionalism and compassion in her care.
Lastly, I must mention Mrs. Romana Matasová, the anesthesiologist. She personally came to double-check all the information I had provided, even though she didn’t necessarily need to. She did this because she truly cares about her patients’ safety and well-being. Her professionalism and attention to detail gave me great peace of mind.In summary, my experience at Medicom Clinic was outstanding. Dr. Petros’s expertise, the team’s genuine care, and above all Lenka’s constant support made me feel safe and valued throughout the entire journey.
Thank you Medicom Clinic